Warranty Information We stand behind our services. We provide warranty for all the equipment repaired by Royal Camera Service. If you experience the same problem with your item please bring it back or ship it to us and it will be fixed at no charge.
The warranty will not cover any items returned with impact damage, water damage, sand damage or show signs of tampering. Projector repair warranty does not cover the light bulb. There is no warranty on cleaning services, spyware removal, virus removal and malware removal.
Warranty periods: Digital Cameras.........................................3 months Camcorders and Video Equipment...........3 months Projectors.................................................3 months Computers and Laptops...........................3 months
We only service equipment shipped from and shipped to addresses within continental US and Hawaii.
NO INTERNATIONAL SHIPPING.
We only service local customers for TV repairs - please do not ship TVs for repair.
Estimates We reserve the right to revise the estimate, if additional defects are discovered during the repair. We always call our customers, when re-estimate is needed and we will not proceed with the repair without the approval.
Payments We accept Credit Cards (Visa, Master Card, Discover and American Express), Money Order, Cashiers Checks, P.O. (please call before you ship item to us), Cash and personal checks (personal checks for more than $50.00 must clear before we can release the item to customer). Any bounced checks returned for insufficient funds or any other reason will be charged a $25.00 fee.
We will not accept any mailing or shipping address changes over the phone. Any changes to the mailing/shipping address must be done in writing by mail, e-mail or fax.
Pick Up Policy We are not responsible for any inconvenience, loss or expenses for items left over 90 days after the date of repair. Items left over for 90 days after we notify customer that it is ready for pick up after repair or estimate will be disposed.
Please note that due to limited storage space all TVs left over for more than 30 days from the date of completion notification will be disposed.
Parts for Digital Camera Repairs
Please note that parts for digital cameras older than 7 years are limited and some might be no longer available.
Video Transfer and Video Duplication
Royal Camera Service, Inc. respects the intellectual property rights of others. We will not copy or transfer any Copyrighted materials without authorization from the copyright owner. Unauthorized copying is punishable under federal law.
Service areas: Hanover Park, Bartlett, Wayne, Glendale Heights, Glen Ellyn, Wheaton, West Chicago, Geneva, Batavia, Aurora, Carol Stream, Elgin, South Elgin, Streamwood, Barrington, South Barrington, Palatine, Medinah, East Dundee, West Dundee, Inverness, Huntley, Hampshire, Algonquin, Carpentensville, Sleepy Hollow, Campton Hills, Cary, Elburn, Montgomery, Lake Zurich, Rolling Meadows, Arlington Heights, Northbrook, Glenview, Winnetka, Skokie, Hoffman Estates, Mount Prospect, Elk Grove Village, Bloomingdale, Schaumburg, Roselle, Itasca, Wood Dale, Addison, Lombard, Downers Grove, Naperville, Lemont, Lisle and other Chicago area communities.
We also receive many mail-in repairs from Illinois, Wisconsin, Minnesota, Idaho, Oregon, Washington, Nebraska, South Dakota, North Dakota, Iowa, Indiana, Michigan, Ohio, Missouri, Kentucky, Arkansas, Oklahoma, Kansas,Tennessee, Georgia, Virginia, West Virginia, North Carolina, South Carolina, Washington DC, Florida, New York, Vermont, Pennsylvania, Massachusetts, Maine, Nevada, Wyoming, Utah, Arizona, Colorado, Connecticut, Rhode Island, New Hampshire, Delaware, Maryland, Texas, New Jersey, New Mexico, Montana and California.