lease read the following information before shipping your equipment:
1) Please fill out the Shipping Form and print it - when you open the PDF file you can type in all the information on your computer and then print. We also have the Address Labelfor your convenience - you can just print it out, fill in your return address and tape it to the package. Make sure that Shipping Form with all your information is included in the package.
2) Enclose your equipment in a plastic bag to protect it from moisture and from small packing material pieces going inside the unit. Please do not ship projector power cords and mounts. Projector mount must be removed before shipping.
3) The unit should be packaged in a box (not in envelope - even the envelope with bubble wrap inside). There should be a minimum of 2 inches of space around unit for extra padding (bubble wrap or newspaper). It is very important to put extra padding when you ship heavy items like professional DSLR cameras, projectors, audio equipment or large camcorders.
4) Remember to get the tracking number for your shipment. 5)We will contact you within 2-3 business days from the time we receive your package with the estimate and time needed for repair.
Shipping Address: Royal Camera Service
1134 E. Lake Street
Hanover Park, IL 60133
RETURN SHIPPING We are using UPS Ground service for shipping all of our packages. If you need us to ship it back by faster service please indicate it on the shipping form.
We accept Visa, Master Card, Discover and American Express.
Service areas: Hanover Park, Bartlett, Wayne, Glendale Heights, Glen Ellyn, Wheaton, West Chicago, Geneva, Batavia, Aurora, Carol Stream, Elgin, South Elgin, Streamwood, Barrington, South Barrington, Palatine, Medinah, East Dundee, West Dundee, Inverness, Huntley, Hampshire, Algonquin, Carpentensville, Sleepy Hollow, Campton Hills, Cary, Elburn, Montgomery, Lake Zurich, Rolling Meadows, Arlington Heights, Northbrook, Glenview, Winnetka, Skokie, Hoffman Estates, Mount Prospect, Elk Grove Village, Bloomingdale, Schaumburg, Roselle, Itasca, Wood Dale, Addison, Lombard, Downers Grove, Naperville, Lemont, Lisle and other Chicago area communities.
We also receive many mail-in repairs from Illinois, Wisconsin, Minnesota, Idaho, Oregon, Washington, Nebraska, South Dakota, North Dakota, Iowa, Indiana, Michigan, Ohio, Missouri, Kentucky, Arkansas, Mississippi, Louisiana, Oklahoma, Kansas,Tennessee, Georgia, Virginia, West Virginia, North Carolina, South Carolina, Washington DC, Florida, New York, Vermont, Pennsylvania, Massachusetts, Maine, Nevada, Wyoming, Utah, Arizona, Colorado, Connecticut, Rhode Island, New Hampshire, Delaware, Maryland, Texas, New Jersey, New Mexico, Montana and California.